Questions about Glowtoure

Start with Reserve Your Glow. When your service and address qualify for instant pricing, you’ll complete a deposit checkout to secure your request; otherwise Glowtoure follows up with a quote first. Every appointment is reviewed personally before it’s confirmed.

When your service and address qualify, you'll complete a deposit checkout that holds your place in the queue. We review timing, location, and fit — usually within 24 hours — and your appointment is confirmed once we approve it. Before approval, your deposit secures the request and can be refunded or offered as credit if we can't approve your time or area; once confirmed, it applies toward your total.

Not yet. Your deposit secures your request and applies toward your total. We still review your service, timing, and location before confirming — and if we can't approve your requested time, location, or service area, your deposit is refunded or offered as a transfer or credit.

For everyday tans, 3–7 days ahead is ideal. For bridal trials, plan 2–4 weeks before the wedding. For weddings or events, book the wedding-week tan 2–3 days prior. Mobile appointments often need a bit more lead time depending on routing.

Most spray tan appointments take 25–35 minutes. Bridal services with trials and contour can run 45–60 minutes. Mobile appointments include setup time on top of the application itself.

Same-day requests are accommodated when scheduling allows. Start your booking request on /book and complete deposit checkout when it applies; if a slot is available, we'll approve it the same day once your request is secured.

Exfoliate thoroughly 24 hours before (focus on dry areas like elbows, knees, and ankles), shave or wax so pores have time to close, and avoid bar soaps, oil-based scrubs, and heavy lotions. Day-of, arrive with clean, dry skin—no lotion, oils, deodorant, or perfume—and wear loose, dark clothing and slip-on shoes. Read the full prep guide for every step and service-specific notes.

Loose, dark clothing — no tight waistbands, no leggings, and no bras until your tan has fully developed and rinsed. Flip-flops are ideal for shoes.

Your rinse window depends on the service. Standard Signature Glow rinses in 8–12 hours. Express Glow rinses in 1–4 hours depending on desired depth. Your confirmation will include the exact timing for your appointment.

Avoid sweating until your tan has fully developed and rinsed. After your first rinse, light activity is fine — heavy sweat sessions, saunas, and swimming will accelerate fade.

Skip exfoliating washes, retinol, AHAs/BHAs, oil-based lotions, and self-tanning maintainers that aren't tan-safe. Stick to gentle hydrating cleansers and a tan-safe moisturizer until your color has faded.

Yes. Please share allergies, skin sensitivities, recent skin treatments, sunburn, irritation, pregnancy-related concerns, or any condition that may affect service suitability before your appointment. We may decline or reschedule a service if we believe it may be unsuitable or unsafe.

Most appointments use a 50% deposit applied toward your total. Before we approve your appointment, your deposit secures your request and can be refunded or offered as a transfer or credit if we can't approve your time, location, or service area. Once your appointment is confirmed, deposits are non-refundable and may be transferred once with at least 24 hours' notice. Memberships and bundled packages are excluded from the standard deposit policy.

Before approval, deposits can be refunded or offered as credit if we can't approve your request. Once your appointment is confirmed, deposits are non-refundable and may be transferred one time with at least 24 hours' notice.

Reschedule with at least 24 hours' notice and your deposit may be transferred once to your new appointment. Rescheduling with less than 24 hours' notice is treated as a late reschedule and forfeits the deposit.

No-shows forfeit the deposit and may be charged the full scheduled service amount to the card on file. Repeated late cancellations or no-shows may require full prepayment for future bookings. Full details are on the policies page.

Glowtoure memberships give you a set number of custom tans per month at a member rate, with priority booking on higher tiers. Tiers and terms are outlined on the membership page.

Glowtoure gift cards do not expire unless an expiration date is legally permitted and clearly disclosed for a qualifying promotional or exempt certificate. Gift cards are not redeemable for cash except where required by law.